Case Studies
Fetion™ service performance improvement

SZMCC Fetion™ service performance analysis (2008)

Hantele first provides the service-orientated consultancy service, taking a leading position in a new era for network maintenance and optimization, by timely following and tracking the new services highly promoted by the marketing department, such as Fetion ™, mobile newspaper, mobile mailbox, etc. to tie up the network and market as an integrated.


Feiton™ service performance analysis can help the operators to solved the concerns as:

  • Users complaint to Fetion™ service seems has no way to solve, such as connection drops, long duration for logon; 
  • Blank of  evaluation system suit for the local network because unfamiliar with the service mechanism and network structure of   Fetion™;
  • Existing hands busy for daily operation, lack of channel and chance to follow the new services, analysis can not catch up the market;

Service case:

The duration is too long when a PC client logon to Fetion™ via CMNET, then suggested to optimize the threads in the PC client terminal applications.

【Problem description】
When analyzing the differences between PC client logon to Feition™ via CMNET and ADSL, we found the logon duration for CMNET is 5.22s, it is obviously much longer than ADSL(1.27s). Our further analysis showed the allocated average duration in every server. The result clearly illustrated CMNET consumed much longer time than ADAL in most servers.

【Analysis】
Focus on the logon process from CMNET, we found PC client terminal repeated many time for the request “HTTP GET” to server 221.130.46.134. This shows the occupation of too much overhead consumption of the PC client’s log on process. The  server 221.130.46.134 provided the pictorial view to PC client panel. Hantele analysis found that every process of getting a panel picture needed a complete log on procedure. This process is unreasonable and appropriate recommendations were made.

【Improvement Suggestion】

Hantele suggest optimizing the threads of the PC client program, to store those panel pictures in the PC client locally when the user first  log on to Fetion™ as a standard log on procedure.  The PC client can retrieve from the local folder and skip the get picture process from the server 221.130.46.134. This will reduce the log on duration greatly and improve the users perception.